Refund Policy

Return Policy

At Mirabal Designs, we strive to ensure that you are completely satisfied with your purchase. If you encounter any issues with your order, we offer a 14-day return policy, but please note the following:

  1. Eligible Returns: Returns are only accepted for items that are defective, damaged, or have issues with the sewing. If you receive a product that does not meet these criteria, we will not be able to process a return.

  2. Non-Returnable Items: Due to the nature of our products, we cannot accept returns on goods that are made to the consumer’s specifications or are clearly personalized. These items are final sale.

  3. Return Process: To initiate a return, please contact us within 14 days of receiving your item. We may request photos or additional information to assess the issue.

  4. Return Approval: Mirabal Designs reserves the right to refuse returns at our sole discretion, particularly if the item does not meet the conditions outlined above.

If you have any questions or concerns, please reach out to our customer support team for further assistance.